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Browse our collection, add items to your cart, and proceed to checkout. Fill in your shipping details and choose Cash on Delivery. Our team will contact you to confirm before dispatch.
Yes, you can modify or cancel within 12 hours of placing the order. Contact us at [email protected] or via WhatsApp as soon as possible.
No — we support guest checkout. Simply fill in your details at checkout and your order will be processed.
Within Egypt, delivery takes 2–3 business days. International orders typically take 7–14 business days depending on destination.
Our team will call or message you before delivery to confirm your availability and address.
Our delivery partner will attempt to reach you. If two attempts fail, the order may be returned. Please contact us to reschedule.
Absolutely. Every item is crafted by skilled artisans using traditional techniques. Each piece is unique — slight variations in color or texture are a sign of authentic handmade work.
Yes! We can accommodate custom sizing, color preferences, or personalized pieces for special occasions. Contact us at [email protected] to discuss.
Care instructions vary by product type. Visit our Care Guide for detailed guidance, or check the product description page.
We accept returns within 30 days of delivery for unused items in original condition. Custom orders are non-returnable.
Please photograph the damage and email us at [email protected] within 48 hours. We will replace or refund the item at no cost to you.
Once we receive and inspect the returned item, refunds are processed within 5–7 business days.